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When opening a new window, any clicks within the new window click through to the original window so you can't scroll or save from the new window.

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Anytime that a new window is opened (such as when sending an email message or opening a pdf) I am unable to click on the new window. I can't click send or click on the scroll bars of the new window. If I attempt to click on the window it clicks on whatever is behind the window instead. If the new window opens with a cursor within it then I am able to type or scroll through with keyboard arrows, but cannot click or use the mouse scroll buttons. I also cannot choose items from drop down menus with the mouse (even in the original window). I must use the keyboard arrows to select any menu options.

Anytime that a new window is opened (such as when sending an email message or opening a pdf) I am unable to click on the new window. I can't click send or click on the scroll bars of the new window. If I attempt to click on the window it clicks on whatever is behind the window instead. If the new window opens with a cursor within it then I am able to type or scroll through with keyboard arrows, but cannot click or use the mouse scroll buttons. I also cannot choose items from drop down menus with the mouse (even in the original window). I must use the keyboard arrows to select any menu options.

All Replies (2)

I haven't read about the problem you're having. Can you upgrade to Firefox 14 in case it is a known bug that was fixed?

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).