Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I prevent Firefox from updating itself if it is going to disable one or more add-ons which are critical for me?

  • 3 tontu
  • 16 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Blazewolf

more options

I am running Firefox 19.0.2 on Windows XP (SP3). As a part of my KASPERSKY INTERNET Security 2013 the following add-ons (all version 13.0.1.4250) are installed (a) Kaspersky URL Advisor (b) Content Blocker (c) Safe money and (d) Virtual keyboard . They were all enabled and active when the KIS was installed on 17-2-2013 but a subsequent update of Firefox has disabled them all. I want that Firefox should update itself only if all the existing add-ons are compatible with it, else the existing version should continue unchanged. How do I achieve this? What is the last version of Firefox that is compatible with these add-ons?

I am running Firefox 19.0.2 on Windows XP (SP3). As a part of my KASPERSKY INTERNET Security 2013 the following add-ons (all version 13.0.1.4250) are installed (a) Kaspersky URL Advisor (b) Content Blocker (c) Safe money and (d) Virtual keyboard . They were all enabled and active when the KIS was installed on 17-2-2013 but a subsequent update of Firefox has disabled them all. I want that Firefox should update itself only if all the existing add-ons are compatible with it, else the existing version should continue unchanged. How do I achieve this? What is the last version of Firefox that is compatible with these add-ons?

Saafara biñ tànn

BUT HERE'S A BETTER WAY, "Firefox 19.0.2 on Windows XP (SP3)" user -- (or, at least, a less supercilious response).

Fearlessly, go ahead and Install the latest version of Firefox. (Ver 21.0 as of June-1-2013). Seriously ... have no fear. But then follow the 7 steps below to get you back in the saddle with capable Kaspersky.

1) Right-click your Kaspersky icon. 2) Click "Settings". 3) In the side bar on the left, click "Web Anti-Virus". 4) In the next panel, click the "Settings..." button under "Custom". 5) Put a checkmark in the "Check URLs" box (and everything else you wish to activate here). 6) Look for the "OK" button outside this panel (it's not in the panel; it's behind it) and click "OK". 7) Finally, click "Apply" (if you must) and click "OK" again.

Best wishes to you and happy computing!

Jàng tontu lii ci fi mu bokk 👍 5

All Replies (3)

more options

Sorry, that isn't possible. Firefox will update regardless of the status of add-on compatibility. Kaspersky is creating that problem for their users; it is up to them to fix it.

The best advice I can offer you is to turn off automatic updates, and keep track of when Kaspersky has their Firefox add-ons ready for the latest version of Firefox. IMO, your problem is caused by Kaspersky not having their Firefox add-ons ready for the latest version of Firefox in a timely manner. Like every other security vendor out there has 18 weeks to test their product with each new version of Firefox before Mozilla releases each new version; Norton seems have "things" down pat by now, why can't Kaspersky do the same?

more options

BUT HERE'S A BETTER WAY, "Firefox 19.0.2 on Windows XP (SP3)" user -- (or, at least, a less supercilious response).

Fearlessly, go ahead and Install the latest version of Firefox. (Ver 21.0 as of June-1-2013). Seriously ... have no fear. But then follow the 7 steps below to get you back in the saddle with capable Kaspersky.

1) Right-click your Kaspersky icon. 2) Click "Settings". 3) In the side bar on the left, click "Web Anti-Virus". 4) In the next panel, click the "Settings..." button under "Custom". 5) Put a checkmark in the "Check URLs" box (and everything else you wish to activate here). 6) Look for the "OK" button outside this panel (it's not in the panel; it's behind it) and click "OK". 7) Finally, click "Apply" (if you must) and click "OK" again.

Best wishes to you and happy computing!

Blazewolf moo ko soppali ci

more options

Saafara yiñ Tànn

BUT HERE'S A BETTER WAY, "Firefox 19.0.2 on Windows XP (SP3)" user -- (or, at least, a less supercilious response).

Fearlessly, go ahead and Install the latest version of Firefox. (Ver 21.0 as of June-1-2013). Seriously ... have no fear. But then follow the 7 steps below to get you back in the saddle with capable Kaspersky.

1) Right-click your Kaspersky icon. 2) Click "Settings". 3) In the side bar on the left, click "Web Anti-Virus". 4) In the next panel, click the "Settings..." button under "Custom". 5) Put a checkmark in the "Check URLs" box (and everything else you wish to activate here). 6) Look for the "OK" button outside this panel (it's not in the panel; it's behind it) and click "OK". 7) Finally, click "Apply" (if you must) and click "OK" again.

Best wishes to you and happy computing!