Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I am using MozBack up, when I followed the Wizard instructions a file was saved to my portable hard drive. I went back to Thunderbird and my inbox was deleted

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Tigertiger

Tigertiger
Tigertiger
more options

I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.

I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.

Isisombulu esikhethiweyo

incredible as it may sound. Mozbackup has nothing to do with Mozilla or Thunderbird. If you have questions about mozbackup I really don't know where you go.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

incredible as it may sound. Mozbackup has nothing to do with Mozilla or Thunderbird. If you have questions about mozbackup I really don't know where you go.

Tigertiger
Tigertiger Umnini wombuzo
more options

Tigertiger said

I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.
Tigertiger
Tigertiger Umnini wombuzo
more options

Thanks for your time