Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

how to turn off the heart bar

  • 2 iimpendulo
  • 3 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu user633449

smithmule
smithmule
more options

at this point its just spam. do i have to hit the x every time to get rid of the android / ios firefox ad? how about asking me to sync? i have already hit the x to say i am not interested. chrome is looking better everyday.

disappointed firefox fan.

at this point its just spam. do i have to hit the x every time to get rid of the android / ios firefox ad? how about asking me to sync? i have already hit the x to say i am not interested. chrome is looking better everyday. disappointed firefox fan.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry about that fluke with Heartbeat.

To disable Heartbeat: Open about:config in a tab then search for browser.selfsupport.url and double-click it & set it to a blank value.

You may need to restart Firefox for the change to take effect.

user633449
user633449
more options

Hey folks. The bug has been fixed in Heartbeat and you should not see the prompt anymore. While I can understand that it was annoying, I would not suggest disabling the browser.selfsupport.url feature permanently.

Heartbeat is the main conduit we have for communicating with our users. Based on the responses we get to our ongoing Heartbeat research programs we are changing the future of Firefox. We are committed to building products for our USERS. The only way for us to do this is to communicate with our awesome user base on a regular basis.

So please consider turning Heartbeat back on now that the issue has been fixed. If you see a Heartbeat prompt asking you for feedback, please considering replying. We want to hear from you!