error saving to sent folder
This problem has become worse lately. Please help!!
When composing an email, I get a repeated message saying "There was an error saving the message to Drafts. Retry?"
Then when I send email, I get a message "There was an error saving the message to Sent. Retry?" It seems the message has sent at this point, but won't save to Sent Folder.
Sometimes repeatedly clicking "Yes" on the dialogues resolves the problem, and it saves. Sometimes with another dialogue saying "Your message has been sent and saved, but there was an error while running message filters on it.". Often (and more increasingly) the message doesn't save in Sent at all. And it's also taken to saving multiple times.
Using TB 38.5.1 Have tried compacting and repairing the Sent folder. Doesn't help. I'm using IMAP connection to email server that won't allow the "fix" of disabling saving sent mails by unchecking "Place copy in" .
All Replies (3)
Random, unreproducible errors are the worst kind to debug *sigh*
However, I just sent two emails to the same person, same cc:'s, approximately the same size (135kb), about 15 minutes apart (second email included some missing information).
The terminal log for both emails was IDENTICAL yet the first of the two gave me a whole bunch of already mentioned bother, including TWO copies in the Sent folder, the second went first time with one copy to the Sent folder as requested. I repeat, the terminal log is identical in every way except one has a timestamp [2016-06-10 13:18:30.355000 UTC] and the second has a timestamp [2016-06-10 13:36:34.537000 UTC].
According to the log, the first email took about 2 seconds, the second took about 1.5 seconds. But that's academic. What the log doesn't say is that the first email in fact took a good 15 seconds AFTER the 221 response. The second email went without a hitch at the speed indicated in the log.
The problem therefore seems not to be associated with the server. I'll continue to dig, I'll disable the AV scanner, set up TBird on another PC, maybe one with Lubuntu or something.
What's clear, though, is that there continues to be activity after the connection to the server has been closed, activity which TBird does not seem to be able to log. That's the real issue. It's like trying to find a motorway bottleneck in thick fog.
It's still infuriating.
Ilungisiwe ngu Mungow
I have only quickly browsed back over this thread, so apologies if I am repeating myself.
Thunderbird should be set to not save sent mail, or to not save sent mail to the sent folder on IMAP connected accounts for either Gmail/Hotmail. Both Microsoft and Google add the outgoing mail that travels through their SMTP server to your sent folder. Having Thunderbird try and do the same is the cause if some contention issues. For those providers, disable saving sent mail, or change the destination to the sent folder on local folder.
Many thanks for keeping an eye on this thread. I was hoping for a "fix". There clearly isn't one because it (wherever "it" is) might not even be a Thunderbird issue, but I was hoping that somebody over the years might have discovered what (singular or plural) could be causing this. It seems to be random, haphazard and undefinable (a little like Trump's intelligence). Therefore I'll bow out and hope that I can pinpoint the issue on my own particular installation. If I "solve" it, I'll come back and post here.