Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Image stutter or flicker on loading

more options

Photo galleries on my website stutter or flicker when moving from one image to the next. This is a new problem -- since last week -- and can be seen on the auto-play gallery on the home page: http://www.dgiphotography.com as well as on other galleries. The galleries are created using JuiceBox-Builder Pro 1.4.4.2 and Dreamweaver CS6, and viewed on either a MacBook Pro or a Mac Pro (OS 10.11.4). This problem shows up ONLY on a Mac (no problem on a PC) running Firefox, while Safari, Chrome, and Opera all show the galleries perfectly, no problem. I am running Firefox 45.0.1 and have tried refreshing, trashing preference files, etc. -- no joy.

Photo galleries on my website stutter or flicker when moving from one image to the next. This is a new problem -- since last week -- and can be seen on the auto-play gallery on the home page: http://www.dgiphotography.com as well as on other galleries. The galleries are created using JuiceBox-Builder Pro 1.4.4.2 and Dreamweaver CS6, and viewed on either a MacBook Pro or a Mac Pro (OS 10.11.4). This problem shows up ONLY on a Mac (no problem on a PC) running Firefox, while Safari, Chrome, and Opera all show the galleries perfectly, no problem. I am running Firefox 45.0.1 and have tried refreshing, trashing preference files, etc. -- no joy.

Isisombulu esikhethiweyo

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

more options

Try this: Go to Firefox Preferences, select Advanced, then uncheck the box: Use hardware acceleration.

Cheers, SgrB2

more options

Sorry - I should have mentioned that I had already tried unchecking hardware acceleration. That doesn't eliminate the problem.

more options

Isisombululo esiKhethiweyo

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Starting in safe mode solved the problem. I switched off hardware acceleration and re-started in normal mode. The problem did not reappear, even though previously switching off hardware acceleration had not solved the problem. But things are OK now -- thanks!