Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bitdefender Antivirus Pro 2018 Moxilla Thunderbird is now not allowing the links to open

  • 1 phendula
  • 3 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu Tonnes

more options

Just download Bitdefender antivirus pro 2018 from https://www.anti-virus4u.com/Free-Download-Trial-s/17.htm After running it for scan it now will not let me open links in my Moxilla Thunderbird email . Please help

Just download Bitdefender antivirus pro 2018 from https://www.anti-virus4u.com/Free-Download-Trial-s/17.htm After running it for scan it now will not let me open links in my Moxilla Thunderbird email . Please help

All Replies (1)

more options

Without saying Bitdefender or any other antivirus product is bad for Thunderbird or that this product may be incompatible / suffer a bug, I would suggest to disable its email scanning feature from within the product, or add an exception for the Thunderbird product and profile folders only, and to uncheck Allow antivirus clients to quarantine individual incoming messages in the Thunderbird Options > Security panel > Antivirus tab. You don’t really need it (unless you have a habit of clicking any unexpectedly received attachments), and in general has more disadvantages than advantages. See this page for more info.

For your issue: it may be solved by disabling a particular feature as above. I cannot imagine Bitdefender to have changed some hidden Thunderbird preferences or even Windows registry entries for opening links (for launching them in your default browser - assuming this is what you refer to.) You can also try what happens if you disable the product entirely (you may need to restart Windows), or (first) what happens if Thunderbird runs in its Safe Mode. If Safe Mode helps, a Bitdefender add-on or plugin in Thunderbird (if any) may be the cause, so you can also disable that.

Please let us know how this works out.