Why is EBAY freezing when using Firefox 55.0.3
Ebay won`t move_Any ideas please? Logs into EBAY when i press MY EBAY nothing happens. It works in Internet Explorer.
Edit: I sign in to Ebay, click on Ebay and it won`t open any further.
Ilungisiwe
All Replies (5)
Terry said
Ebay won`t move
Move what?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
I cleared cookies and cache. I sign in to Ebay, click on My Ebay but it won`t work/open anything.
Remove History For One Site
Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Thanks Fred. I did what you said but safe mode didn`t work, so i tried refresh and it still works. When i did refresh it works after several tries. The refresh took off my home page so i selected my own home page and all is ok so far. Thanks a lot.
That was very good work. Well done. Please flag your last post as Solved Problem so others will know.