Firefox is blocking access to the Firefox support site!
If I go to support.Mozilla.org, or if I go into Firefox preferences and click on Firefox support, I get a screen saying that the site is unsafe. If I then click on "advanced", the site goes dead altogether. Why would Firefox decide that their own support site is unsafe?
Isisombulu esikhethiweyo
Please explain the problem in detail. What happens? What are the exact error message(s) ?
There is security software like Avast, Kaspersky,
BitDefender and ESET that intercept secure
connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
Websites don't load - troubleshoot and fix error messages
http://kb.mozillazine.org/Error_loading_websites
What do the security warning codes mean
Funda le mpendulo kwimeko leyo 👍 1All Replies (3)
Isisombululo esiKhethiweyo
Please explain the problem in detail. What happens? What are the exact error message(s) ?
There is security software like Avast, Kaspersky,
BitDefender and ESET that intercept secure
connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
Websites don't load - troubleshoot and fix error messages
Actually, it started working today without my doing anything. But for the last several days, if I clicked on Firefox > Preferences > Firefox Support, I got a screen that said Mozilla had identified that site as unsafe. I had the choice of going back (recommended) or advanced. If I clicked on advanced, it went back to the page saying it was blocked.
Good to hear. Let us know if it returns.