Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

computer blocked on Foxfire

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 9 views
  • Impendulo yokugqibela ngu FredMcD

leond7102
leond7102
more options

I have a statement on Mozilla that my computer has been blocked and I cannot access any controls on Foxfire, and I am instructed to call x-xxx-xxx-xxxx. What should I do?

I have a statement on Mozilla that my computer has been blocked and I cannot access any controls on Foxfire, and I am instructed to call x-xxx-xxx-xxxx. What should I do?

Ilungisiwe ngu cor-el

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Please do not call that number - it is a scam. Mozilla does not provide support over the phone.

This article has some very useful tips and guidance: https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

FredMcD
FredMcD
more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.