Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

SMTP Authentication

  • 1 phendula
  • 1 inayo le ngxaki
  • 15 views
  • Impendulo yokugqibela ngu Stans

more options

I have been using Thunderbird for decades, without a problem. All of a sudden, two days ago, I am not able to send emails. I receive a pop-up alert which says,

"An error occurred while sending mail. The mail server responded: 5.7.1 <my email address is entered in brackets>...Local senders are prohibited to send to local recipients without authentication. Please ensure that you are using the correct identity to send and that the used authentication method is correct. Verify that you are allowed to send via this SMTP server with your current credentials from your current network."

It appears that my settings are all correct, but for three days I have been unable to send emails. I have restarted and performed hard restarts without success.

Can anyone help me.

I have been using Thunderbird for decades, without a problem. All of a sudden, two days ago, I am not able to send emails. I receive a pop-up alert which says, "An error occurred while sending mail. The mail server responded: 5.7.1 <my email address is entered in brackets>...Local senders are prohibited to send to local recipients without authentication. Please ensure that you are using the correct identity to send and that the used authentication method is correct. Verify that you are allowed to send via this SMTP server with your current credentials from your current network." It appears that my settings are all correct, but for three days I have been unable to send emails. I have restarted and performed hard restarts without success. Can anyone help me.

All Replies (1)

more options