Amazon Prime Video won't play.
Amazon Prime Video returns an error saying that I need to install the latest version of my browser. I have your 102.5.0esr which you state is fully updated.
All Replies (4)
You should be on 107.0.1, I have the same version macbook pro 10.13.6. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release
Ilungisiwe
You may need a newer Widevine version.
Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).
- Tools -> Add-ons -> Plugins
You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.
- Settings -> General: Play DRM
- https://support.mozilla.org/en-US/kb/enable-drm
You can possibly check the XHR requests in the Browser Console if this doesn't work.
Thank you both for responding. Installing the latest version of the browser did the trick. Prior to posting my question, I checked "About Firefox". It informed me that I had 102 and that Firefox was up to date. Hence, my going no further down that road. Thanks again.
Mark it as resolved and enjoy.