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I am getting a pop up message stating authentication method is not supported by Thunderbird. (using @shaw.ca e-mail)

I am getting a pop up message stating authentication method is not supported by Thunderbird. (using @shaw.ca e-mail)
Iqhotyoshelwe imifanekiso ekwisikrini

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The authentication method for all Shaw accounts, IMAP, POP and SMTP, is normal password.

https://support.shaw.ca/t5/internet-articles/about-pop-and-imap-email-server-settings/ta-p/6731