We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I download Firefox 4, it does the whole update process, then when I launch it afterwards, only the tab bar and url bar has changed, and firefox is still asking me to update!!! WHY?!?!

  • 1 phendula
  • 20 inale ngxaki
  • 13 views
  • Impendulo yokugqibela ngu John99

more options

Also, when I logged into my guest account, that firefox was fully updated, so I don't know why my account hasn't updated! All that has changed is the tab and url bar. When I go to the Mozilla homepage, it has the same search engine thing, and undernaeth advertises the pro's of having this upgrade. What's going on????

Also, when I logged into my guest account, that firefox was fully updated, so I don't know why my account hasn't updated! All that has changed is the tab and url bar. When I go to the Mozilla homepage, it has the same search engine thing, and undernaeth advertises the pro's of having this upgrade. What's going on????

All Replies (1)

more options

You appear to be up-to-date in that your 'More system details' is showing as 4.0.1 with apparently the correct User Agent string.

What is the home page you are talking about and the advertised features:
search engine thing, and undernaeth advertises the pro's of having this upgrade
paste the url from the location bar or a link into your message.

I do not use Windows 7, but maybe some of your accounts do not have correct privileges for upgrading, and maybe your differing accounts have different add-ons installed.


Possibly some of the customisations or extensions are hiding some features, for instance I note you have bing bar listed.

Check the versions of Firefox in each user account you have on Windows 7 using

  • Firefox button -> Help -> About Firefox
  • note possibly you may need to restart for changes to take effect

If all your accounts are up-to-date and you still get warnings to upgrade firefox look at :