We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

If I close a session on Firefox and then try to reopen it, I get a screen that says "you must close your current session because Firefox is already running".

  • 3 iimpendulo
  • 2 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu cor-el

more options

The power went out and when it came back on, my computer seemed fine. I was able to access the internet through Firefox as usual. However, if I closed my session and tried to reopen it, it would say that there was already a session open and that I would have to close it before trying again. I would have to go to the task manager and find Firefox in the list of processes and end the process in order to get back to the internet. I have tried restarting my computer twice. What could be the problem?

The power went out and when it came back on, my computer seemed fine. I was able to access the internet through Firefox as usual. However, if I closed my session and tried to reopen it, it would say that there was already a session open and that I would have to close it before trying again. I would have to go to the task manager and find Firefox in the list of processes and end the process in order to get back to the internet. I have tried restarting my computer twice. What could be the problem?

Isisombulu esikhethiweyo

Try to wait a bit longer before reopening Firefox to give Firefox more time to close completely.
You can also try to use Firefox/File > Exit to close Firefox.

See "Hang at exit":

See also:

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

more options

Isisombululo esiKhethiweyo

Try to wait a bit longer before reopening Firefox to give Firefox more time to close completely.
You can also try to use Firefox/File > Exit to close Firefox.

See "Hang at exit":

See also:

Ilungisiwe ngu cor-el

more options

Thanks! You are right. It was just taking a lot longer than normal to close completely. When I became more patient and waited, it worked fine.

more options

You're welcome