Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

print dialog box truncates device names

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu Peter Berger

Peter Berger
Peter Berger
more options

Is Firefox using an older .DLL or printing routing when one does a "File > Print"? The reason I ask is that our networked printers have long UNC path names. When you click Print the dialog box truncates the names and you don't know where you're printing too.

Other applications seem to use a newer .DLL/printing routing where when you Print you can horizontally scroll and see the full names of the printers.

Broken applications include Acrobat v9.x products; Firefox products. Applications that work are: IE; Chrome; notepad; Adobe Reader 10, etc.

Is there a way to force firefox to use the newer/scrollable version of the Print Dialog Box?

thanks...

Is Firefox using an older .DLL or printing routing when one does a "File > Print"? The reason I ask is that our networked printers have long UNC path names. When you click Print the dialog box truncates the names and you don't know where you're printing too. Other applications seem to use a newer .DLL/printing routing where when you Print you can horizontally scroll and see the full names of the printers. Broken applications include Acrobat v9.x products; Firefox products. Applications that work are: IE; Chrome; notepad; Adobe Reader 10, etc. Is there a way to force firefox to use the newer/scrollable version of the Print Dialog Box? thanks...

All Replies (3)

Peter Berger
Peter Berger Umnini wombuzo
more options

screen-shot enclosed:

the-edmeister
the-edmeister
  • Moderator
more options

The print dialog hasn't changed in many years, if ever. IIRC, it was the same back in Phoenix 0.3 (fall of 2002), the first version of Firefox I used. AFAIK, it's from the Netscape days (like over 14 years ago)

See if a Bug has been filed about it. (I looked thru the first half of that list and didn't find a Bug report like that.)
https://bugzilla.mozilla.org/buglist.cgi?quicksearch=print+dialog

If not, you could file a Bug report yourself.
https://developer.mozilla.org/en/Bug_writing_guidelines

Peter Berger
Peter Berger Umnini wombuzo
more options

edmeister -- thanks for the tips. I couldn't find anything on this either. I even searched/posted in the Adobe v9 product forums to see if they had any fixes, suggestions there.

I've submitted a mozilla bug: https://bugzilla.mozilla.org/show_bug.cgi?id=775484 thanks...