Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just updated to Firefox 24.4, but my Clippings Icon is not available. I tried to add it with customize my toolbar, but the icon is not available.

  • 4 iimpendulo
  • 1 inayo le ngxaki
  • 3 views
  • Impendulo yokugqibela ngu cor-el

more options

It appears all my clippings are still available, but I can not find my Clipping manager Icon on My Firefox page. I was able to update Mozilla and reestablish my clippings, but not on FF.

It appears all my clippings are still available, but I can not find my Clipping manager Icon on My Firefox page. I was able to update Mozilla and reestablish my clippings, but not on FF.

All Replies (4)

more options

https://addons.mozilla.org/en-US/firefox/addon/clippings/versions/

Try going back to the 4.0.1 version of Clippings, and turn off Updates for that extension by clicking on More and then scrolling to the bottom and "tick" Off for Automatic updates for that one extension.

My thoughts are that something which was changed for Australis (the upcoming Firefox 29 release next week) compatibility in version 4.1 isn't working right on Firefox 24.4.0.

Or you could post to the new AE Creations forum for help.
https://groups.google.com/forum/#!categories/aecreations-help/allquestions

more options

This did not work. Should the icon automatically appear on the Navigation tool bar? It's not available under customize tool bars

more options

cawatson,

I use Clippings on a day-to-day basis and I have the latest version (4.1) and it appears great on my Firefox. When I upgraded from 28 to 29 it moved over quite nicely. But you're on the ESR (24.4.0) or maybe just the regular 24.4.0

I see some super weird addon (IDS_SS_NAME IDS_SS_VERSION) and maybe that's related to what's happening. Can you try to disable that and see if it works?

more options

You can check for problems caused by a corrupted localstore.rdf file.