We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

get "error code -24" when I try installing Firefox

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Kevin

more options

I can't get the regular Firefox for android to install on my phone. When I go to the play store, and initiate the download it gives me an error message with the number "-24" as it tries to install the program.

For some reason I am able to use Firefox Beta but would like to know what the issue is I'm using a Motorola Droid Ultra and didn't have issue until I updated to Android 4.4.4

I can't get the regular Firefox for android to install on my phone. When I go to the play store, and initiate the download it gives me an error message with the number "-24" as it tries to install the program. For some reason I am able to use Firefox Beta but would like to know what the issue is I'm using a Motorola Droid Ultra and didn't have issue until I updated to Android 4.4.4

All Replies (1)

more options

Google does the distribution of the files you can check the known Google Play issues at https://support.google.com/googleplay/known-issues/1319135 or ask in their support forum https://support.google.com/googleplay/?rd=1#contact=1

We don't have any control over the Google servers that send the file to your phone.