Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ leeowen

more options

I've had Firefox working greatly for about 18 months. I have Windows 7 as my OS. Suddenly when I click on the Firefox icon to open I get the simple message "Couldn't Load XPCOM" and that's it. No Firefox. Help appreciated.

  Lee
I've had Firefox working greatly for about 18 months. I have Windows 7 as my OS. Suddenly when I click on the Firefox icon to open I get the simple message "Couldn't Load XPCOM" and that's it. No Firefox. Help appreciated. Lee

Ọ̀nà àbáyọ tí a yàn

Download Firefox from here - http://www.mozilla.com/en-US/firefox/all.html - and reinstall it over your current installation. The fresh installation should pickup your existing Profile folder, that has all your data.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Download Firefox from here - http://www.mozilla.com/en-US/firefox/all.html - and reinstall it over your current installation. The fresh installation should pickup your existing Profile folder, that has all your data.

more options

Thank you so much for your help. Solution worked perfectly.

  Lee