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changed web host now email has lost all directories

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  • Èsì tí ó kẹ́hìn lọ́wọ́ user01229325

busy_manager
busy_manager
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Recently changed from 1&1 to Bluehost, kept same email address but obviously changed account settings. Now in Thunderbird all the old directories and saved email has disappeared in Thunderbird. Why? How do I get them back? The old host account was IMAP as is the new one. I really need the directories and the saved email, which by now is most likely gone from the old server. Already checked here the 'Moving Your Profile Folder' and 'Recovering a Profile That Suddenly Disappeared' articles and they did not seem to have the solution. Thanks in advance for any and all suggestions!

Recently changed from 1&1 to Bluehost, kept same email address but obviously changed account settings. Now in Thunderbird all the old directories and saved email has disappeared in Thunderbird. Why? How do I get them back? The old host account was IMAP as is the new one. I really need the directories and the saved email, which by now is most likely gone from the old server. Already checked here the 'Moving Your Profile Folder' and 'Recovering a Profile That Suddenly Disappeared' articles and they did not seem to have the solution. Thanks in advance for any and all suggestions!

All Replies (1)

user01229325
user01229325
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IMAP is server based. You should have saved copies of your email to the Local Folders of Thunderbird on your computer before switching server. If the old hosting service has cleared the messages off the server there is not much you can do now. You might contact them to see if the data is still available.