Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why is email not coming into program but I can still send out emails from it?

  • 3 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

more options

Over the weekend, Thunderbird has stopped bringing in my emails on my pc. I can still send emails out.

I had installed an update to TB to my laptop either Friday or Saturday. Don't know if this is just coincidence or not.

TB on pc is set for automatic updates. Laptop is not.

How do I trouble shoot and fix this problem?

Over the weekend, Thunderbird has stopped bringing in my emails on my pc. I can still send emails out. I had installed an update to TB to my laptop either Friday or Saturday. Don't know if this is just coincidence or not. TB on pc is set for automatic updates. Laptop is not. How do I trouble shoot and fix this problem?

All Replies (3)

more options

I can sign in to my internet based accounts. My passwords show as correct in Thunderbird.

This seems to be computer specific as the laptop has no problem with incoming messages.

Will try deleting individual accounts and re-establishing connections.

Any other suggestions would be helpful.

Have a number of local folders so would prefer not to have to uninstall and re-install TB

more options
Will try deleting individual accounts and re-establishing connections.

Why would you want to do that?

Any other suggestions would be helpful.

Did you follow the steps from the article?

would prefer not to have to uninstall and re-install TB

That wouldn't affect your profile, and hence be a complete waste of time.