Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How do I change compatibility settings for ActiveX controls?

  • 6 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ dianne.reece

more options

When running compatibility check for program, says Support ActiveX control setting is FALSE. Assuming this is problem of all content not be accessible. Spinning wheel. Firefox does not support .doc image shot of compatibility check.

When running compatibility check for program, says Support ActiveX control setting is FALSE. Assuming this is problem of all content not be accessible. Spinning wheel. Firefox does not support .doc image shot of compatibility check.

All Replies (6)

more options

Hi dianne.reece, ActiveX is proprietary to Internet Explorer. There is no setting to enable it in other browsers.

more options

Interesting. Thank you kindly for the info. Must be something else then. Program indicates compatibility with Firefox. Off to restart search for what else to try.

more options

What problem are you encountering?

more options

It's an online learning content program, no video just narration. At various points, they drill down into more details of concept, which is where program hangs up and quits playing.

1. 0 2. 0

   2.1  - plays
   2.2 - does not play

3.0 resumes playing

more options

Hmm, these are all individual videos (or Flash videos)? Does the player show a message, or it just stops loading more video?

It's difficult to guess what might be special about the problem ones. Firefox logs errors in each tab's Web Console. You can open that using Ctrl+Shift+K (or the Web Developer sub-menu) as soon as you realize it's not working. However, there can be a lot of clutter, so it might not be easy to find relevant messages, but maybe something will look like a clue?

Otherwise, you could check with the vendor on whether they are aware of the problem.

more options

Just stops loading more video. Solved the problem - switched browsers. :) thanks for the suggestions.