Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Unable to open Thunderbird message saved to a thumb drive.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Toad-Hall

RaymondGreen
RaymondGreen
more options

A Thunderbird message I sent was saved by a recipient on a thumb drive. When the email opens, the email I want to read is an attachment. When the attachment is opened, the email opens without a message body and the attachment is the email. How do I open this attachment and see the message>

A Thunderbird message I sent was saved by a recipient on a thumb drive. When the email opens, the email I want to read is an attachment. When the attachment is opened, the email opens without a message body and the attachment is the email. How do I open this attachment and see the message>
Ìsopọ̀ yíyà aṣàfihàn

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If the recipient is using eg: Outlook, then that would explain why the message was saved with a .msg extension. Thunderbird cannot read messages that are in an outlook format.

Create a copy of the saved file. Change the filename .msg extension to say .eml and then see if Thunderbird will open it correctly.