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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

« Sorry. We’ve locked your account. »

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  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Wesley Branton

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Hello,

I'm getting the following message:

« Sorry. We’ve locked your account.

The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account »

I can connect to this support using the account, but not using sync on my devices.

My mail is a valid email address, and there was some temporary problem with the mail server which explains why the mail was returned.

What can I do to get back my account? The « let us know » link leads me here.

Thanks,

Hello, I'm getting the following message: « Sorry. We’ve locked your account. The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account » I can connect to this support using the account, but not using sync on my devices. My mail is a valid email address, and there was some temporary problem with the mail server which explains why the mail was returned. What can I do to get back my account? The « let us know » link leads me here. Thanks,
Ìsopọ̀ yíyà aṣàfihàn

Ọ̀nà àbáyọ tí a yàn

In this type of situation (as far as I know), the account should be unlocked after a 24 hour wait period.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

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Ọ̀nà àbáyọ Tí a Yàn

In this type of situation (as far as I know), the account should be unlocked after a 24 hour wait period.