Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Importing contacts gone wrong !

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 27 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

John
John
more options

I tried to import contacts from a .csv file asking for First name, Last name and email. Only the email addresses imported, no names, and addresses have gone in the name field ! And it has created a new address book with the name of the .csv file which I didn't ask for. What am I doing wrong please? I noticed when converting my Excel list to .csv that there are several versions of .csv file. So which is the correct one to use for this purpose? Thanks for any advice.

I tried to import contacts from a .csv file asking for First name, Last name and email. Only the email addresses imported, no names, and addresses have gone in the name field ! And it has created a new address book with the name of the .csv file which I didn't ask for. What am I doing wrong please? I noticed when converting my Excel list to .csv that there are several versions of .csv file. So which is the correct one to use for this purpose? Thanks for any advice.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The issue will probably be Excel. It still to the best of my knowledge uses ANSI text and balks at unicode offering to "import" it.

Open your CSV in windows notepad and use file save as to set the text to unicode in the file save as dialog. Also be sure the headings align in the import. Some years ago I wrote a blog post in importing CSV files. While much has changes in the intervening years, things like matching headings in the CSV to the import fields in Thunderbird are still relevant. https://thunderbirdtweaks.blogspot.com/2013/03/importing-csv-files.html