Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

FF ESR 91.5.0esr 32-bit does not load page www.spectrum.net

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 11 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

Raspberry Pi 400 running:

cat /etc/os-release

PRETTY_NAME="Raspbian GNU/Linux 11 (bullseye)" NAME="Raspbian GNU/Linux" VERSION_ID="11" VERSION="11 (bullseye)" VERSION_CODENAME=bullseye ID=raspbian ID_LIKE=debian HOME_URL="http://www.raspbian.org/" SUPPORT_URL="http://www.raspbian.org/RaspbianForums" BUG_REPORT_URL="http://www.raspbian.org/RaspbianBugs"

https://www.spectrum.net

loads a 100% white window except for a "FEEDBACK" floating button that does nothing. Tried with a Private Window .... same thing.

Raspberry Pi 400 running: cat /etc/os-release PRETTY_NAME="Raspbian GNU/Linux 11 (bullseye)" NAME="Raspbian GNU/Linux" VERSION_ID="11" VERSION="11 (bullseye)" VERSION_CODENAME=bullseye ID=raspbian ID_LIKE=debian HOME_URL="http://www.raspbian.org/" SUPPORT_URL="http://www.raspbian.org/RaspbianForums" BUG_REPORT_URL="http://www.raspbian.org/RaspbianBugs" [https://www.spectrum.net https://www.spectrum.net] loads a 100% white window except for a "FEEDBACK" floating button that does nothing. Tried with a Private Window .... same thing.

Ọ̀nà àbáyọ tí a yàn

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (4)

more options

Ọ̀nà àbáyọ Tí a Yàn

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

"Is the problem still there?"

No Sir. Thank you for your quick reply. www.spectrum.net loads perfectly in troubleshooting mode. Leads me to suspect an add-on/extension(?). When I isolate the cause, I will be back to mark as solved .. thanks to you.

edit: uBlock Origin. Weird though. I turned it off (exceptioned) for spectrum.net ... refreshed, no joy. Went to private mode .... no joy. Restarted machine, disabled Ublock, obtained joy @spectrum.net. Re-enabled Ublock, went to spectrum.net, told Ublock to exception spectrum.net, refreshed and boom. Problem gone. Just needed some coaxing it seems.

Thank you again for your superb support.

Ti ṣàtúnṣe nípa WacoJohn

more options

uBlock Origin. Your input was VERY helpful. Thank you.

more options

Glad to help. Safe Surfing.