Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

New computer install incomplete profile transfer

  • 4 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ mkbrey

mkbrey
mkbrey
more options

I installed Thunderbird on a new computer. The profile was exported to Thunderbird. Address Book is complete. No message filters, my local message folders, messages and archives are missing.

I installed Thunderbird on a new computer. The profile was exported to Thunderbird. Address Book is complete. No message filters, my local message folders, messages and archives are missing.

All Replies (4)

david
david
  • Top 10 Contributor
more options

If the old computer is available, I suggest starting over. It sounds like you may have created the profile while Thunderbird was running. What version of Thunderbird was on old computer?

mkbrey
mkbrey Ìbéèrè olóhun
more options

Hi David, The version I have is 102.5.1. So Maybe doing this without the app on? I don't know if I've done that yet. Worth a try! -M

david
david
  • Top 10 Contributor
more options

ver 102 can also create profile copy with tools>export if profile wasn't over 2 gig.

mkbrey
mkbrey Ìbéèrè olóhun
more options

David, Got it to work. I had 1.8 gigs in a local archive folder (now deleted) Copied updated Profile folder to new computer. I also changed the newly loaded profile folder to match the original folder name then changed the old folder to a different name. In Troubleshooting app link I set the updated link as default and opened in new browser. I suspect the excessive amount of archived files was the problem.

It's has all the correct folders and files now. -M