Installed to later version of Thunderbird; now its authentication with RoadRunner Email fails.
Was using a version in the 90's, then updated Thunderbird to 102.14.0. I can open Thunderbird, but I can no longer access my RoadRunner Email.
I get the error message "The server does not support the selected authentication method. Please change the 'Authentication method' " Nothing in the updated versions PW settings seems to have changed.
I even verified I could access my RR Email directly online with Firefox. T-Bird has the *same exact PW* listed in my Firefox, so then I edited it to the same, just to see if a subsequent PW updating would be consistent with the T-Bird update.
Please help, otherwise I will have to reinstall T-Bird back to the earlier version. This is exactly why I avoid updates.
Was using a version in the 90's, then updated Thunderbird to 102.14.0. I can open Thunderbird, but I can no longer access my RoadRunner Email.
I get the error message "The server does not support the selected authentication method. Please change the 'Authentication method' " Nothing in the updated versions PW settings seems to have changed.
I even verified I could access my RR Email directly online with Firefox. T-Bird has the *same exact PW* listed in my Firefox, so then I edited it to the same, just to see if a subsequent PW updating would be consistent with the T-Bird update.
Please help, otherwise I will have to reinstall T-Bird back to the earlier version. This is exactly why I avoid updates.
Ọ̀nà àbáyọ tí a yàn
It's fixed. Apparently Re-entering the 2019 saved PWs must have corrected the problem. Thank you!
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (2)
Sorry, I forgot to say:
O/S – Windows 7
Mailbox – pop-server.hvc.rr.com
SMTP – smtp-server.hvc.rr.com
Ọ̀nà àbáyọ Tí a Yàn
It's fixed. Apparently Re-entering the 2019 saved PWs must have corrected the problem. Thank you!