Win10 Thunderbird continues to hang - Often getting Non Responsive and crashes. 8 gmail accounts
I have been using Thunderbird for quite some time and over the last few years I have been noticing that the program hangs alot. This happens on ONLY some of my PC's running Thunderbird and I am struggling to understand why as they are all identical, using the same addons, accounts etc.
This happens when we select an email, any email. In some cases, it might hang for 5-15 seconds then load or in other instances, it continues to hang where when we right click the tab in the taskbar and press close, the windows box comes up saying that Thunderbird is not responding.
I have tried using it is safe mode, disabling add-ons, reinstalling it, suring the inbox's are compacted..but nothing
I am sure its something simple, but it really is driving me nuts.
Some information:
I use the global inbox and copy of my settings below.
Application Basics
Name: Thunderbird Version: 115.4.1 Build ID: 20231024181440 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.4.1 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 3
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 16.0 GB
Disk Space Available: 360 GB
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, 0, 3
account6:
INCOMING: account6, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, true
account10:
INCOMING: account10, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, true
account12:
INCOMING: account12, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, true
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, false
account13:
INCOMING: account13, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, true
account14:
INCOMING: account14, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account15:
INCOMING: account15, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account16:
INCOMING: account16, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account17:
INCOMING: account17, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.0
0.17.0+PR2073.MZLA.115.4.1
C:\Program Files\Mozilla Thunderbird\rnp.dll
Calendar Settings
Brendan
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
John
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only:
Suppress Alarms:
Cache Enabled: false
iMIP Identity: id4
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Adam Montone
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Lindsay
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Reece Sinclair
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
GPU: 1
Isolated Web Content: 1
Extension: 1
Add-ons
Name
Type
Version
Enabled
ID
AI Anywhere for ChatGPT
extension
2.6
true
admin@fastaddons.com_AI
Amazon.co.uk extension 1.1 true amazon@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
LookOut (fix version)
extension
6.1
true
lookout@s3_fix_version
Shrunked Image Resizer
extension
5.1.1
true
shrunked@darktrojan.net
Signature Switch
extension
2.16.1
true
{2ab1b709-ba03-4361-abf9-c50b964ff75d}
Tag Popup
extension
2.4.1
true
{61A64500-335C-418D-8FCB-E072A9ABF3DA}
Textmarker
extension
6.1.0
true
Textmarker@pharqcon.com
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
Correct identity
extension
2.3.2
false
{47ef7cc0-2201-11da-8cd6-0800200c9a66}
Flip or Rotate Image
extension
0.5.1-signed.1-signed
false
jid0-AGJXXzyS0rT1UudxcYiNRjbGttc@jetpack
Google Calendar Tab
extension
3.9
false
googlecalendartab@momo
Highlighter
extension
0.7.0
false
andre.rodier-highlighter@gmailcom
Image Zoom
extension
0.6.3.1-signed.1-signed
false
{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
Provider for Google Calendar
extension
115.0.2
false
{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Reminderfox
extension
2.1.6.10
false
{ada4b710-8346-4b82-8199-5de2b400a6ae}
Remove Duplicate Messages
extension
0.1.14
false
{12345678-1234-1234-1234-123456789abc}
WebMail
extension
1.5.1
false
{3c8e8390-2cf6-11d9-9669-0800200c9a66}
WebMail - Hotmail
extension
1.3.10
false
{a6a33690-2c6a-11d9-9669-0800200c9a66}
WebMail - Yahoo
extension
1.5.7
false
{d7103710-6112-11d9-9669-0800200c9a66}
Security Software
Type: Name
Antivirus: Microsoft Defender Antivirus
Antispyware:
Firewall: Windows Firewall
Graphics
Features
Compositing: WebRender
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)
EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1
WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GT 710 Direct3D11 vs_5_0 ps_5_0, D3D11-27.21.14.5671)
WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)
EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1
WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GT 710 Direct3D11 vs_5_0 ps_5_0, D3D11-27.21.14.5671)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Direct2D: true
Target Frame Rate: 60
DirectWrite: true (10.0.19041.3570)
GPU #1
Active: Yes
Description: NVIDIA GeForce GT 710
Vendor ID: 0x10de
Device ID: 0x128b
Driver Version: 27.21.14.5671
Driver Date: 9-30-2020
Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll
Subsys ID: 00000000
RAM: 2048
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: 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
Display0: 1920x1080@60Hz scales:1.000000|1.000000
Display1: 1920x1080@60Hz scales:1.000000|1.000000
DisplayCount: 2
HardwareStretching: both=0 window-only=0 full-screen-only=2 none=0 error=0
SwapChainTearingSupport: Supported
GPUProcessPid: 20684
Window Device Pixel Ratios: 1
ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by default
D3D11_COMPOSITING: available by default
DIRECT2D: available by default
D3D11_HW_ANGLE: available by default
GPU_PROCESS: available by default
WEBRENDER: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by default
WEBRENDER_DCOMP_PRESENT: available by default
WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VIDEO_OVERLAY: blocked by default: Blocklisted by gfxInfo
HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: available by default
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: disabled by default: Disabled by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Speakers (High Definition Audio Device)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1849D887&REV_1003\4&81608ec&0&0001
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
128 - 480
Speakers (High Definition Audio Device)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1849D887&REV_1003\4&81608ec&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
128 - 480
2470W (NVIDIA High Definition Audio)
HDAUDIO\FUNC_01&VEN_10DE&DEV_0051&SUBSYS_10438572&REV_1001\5&2c09385c&0&0001
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Microphone (NexiGo N930AF FHD Webcam Audio)
USB\VID_3443&PID_930F&MI_02\6&39bc165e&0&0002
Enabled
All
default: F32LE, support: S16LE F32LE
1
default: 48000, support: 48000 - 48000
144 - 480
Media Capabilities
Enumerate database
Environment Variables
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Adam's PC\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: D:\Thunderbird\Profiles\oqxsvteb.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Adam's PC\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Thunderbird\thunderbird.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 965780 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 5 browser.download.folderList: 2 browser.download.useDownloadDir: true browser.search.region: AU dom.apps.reset-permissions: true extensions.lastAppVersion: 115.4.1 font.internaluseonly.changed: false font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 gfx.crash-guard.d3d11layers.appVersion: 78.13.0 gfx.crash-guard.d3d11layers.deviceID: 0x128b gfx.crash-guard.d3d11layers.driverVersion: 27.21.14.5671 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.1 gfx.crash-guard.wmfvpxvideo.deviceID: 0x128b gfx.crash-guard.wmfvpxvideo.driverVersion: 27.21.14.5671 gfx.direct3d.last_used_feature_level_idx: 0 idle.lastDailyNotification: 1699167671 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1698735669 places.history.expiration.transient_current_max_pages: 112348 plugin.importedState: true plugins.update.notifyUser: true privacy.purge_trackers.date_in_cookie_database: 0 security.remote_settings.crlite_filters.checked: 1629079043 security.remote_settings.intermediates.checked: 1629079043 security.sandbox.content.tempDirSuffix: {ea0631e0-6f8f-49a3-9fa1-d265a67843bc} security.sandbox.plugin.tempDirSuffix: {b5db7530-5617-463e-bfa7-a6231eabcd7a} signon.importedFromSqlite: true storage.vacuum.last.content-prefs.sqlite: 1697603118 storage.vacuum.last.index: 2 storage.vacuum.last.places.sqlite: 1698562867 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator:
Library Versions
Expected minimum version
Version in use
NSPR
4.35
4.35
NSS
3.90
3.90
NSSSMIME
3.90
3.90
NSSSSL
3.90
3.90
NSSUTIL
3.90
3.90
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: D:\Thunderbird\Profiles\oqxsvteb.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false
Internationalization & Localization
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-AU"]
Default Locale: "en-US"
Operating System
System Locales: ["en-AU"]
Regional Preferences: ["en-AU"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: Microsoft Print to PDF print.print_printer: Brother MFC-215C USB print.printer_Brother_MFC-215C_USB.print_bgcolor: false print.printer_Brother_MFC-215C_USB.print_bgimages: false print.printer_Brother_MFC-215C_USB.print_command: print.printer_Brother_MFC-215C_USB.print_downloadfonts: false print.printer_Brother_MFC-215C_USB.print_edge_bottom: 0 print.printer_Brother_MFC-215C_USB.print_edge_left: 0 print.printer_Brother_MFC-215C_USB.print_edge_right: 0 print.printer_Brother_MFC-215C_USB.print_edge_top: 0 print.printer_Brother_MFC-215C_USB.print_evenpages: true print.printer_Brother_MFC-215C_USB.print_footercenter: print.printer_Brother_MFC-215C_USB.print_footerleft: &PT print.printer_Brother_MFC-215C_USB.print_footerright: &D print.printer_Brother_MFC-215C_USB.print_headercenter: print.printer_Brother_MFC-215C_USB.print_headerleft: &T print.printer_Brother_MFC-215C_USB.print_headerright: &U print.printer_Brother_MFC-215C_USB.print_in_color: true print.printer_Brother_MFC-215C_USB.print_margin_bottom: 0.5 print.printer_Brother_MFC-215C_USB.print_margin_left: 0.5 print.printer_Brother_MFC-215C_USB.print_margin_right: 0.5 print.printer_Brother_MFC-215C_USB.print_margin_top: 0.5 print.printer_Brother_MFC-215C_USB.print_oddpages: true print.printer_Brother_MFC-215C_USB.print_orientation: 0 print.printer_Brother_MFC-215C_USB.print_pagedelay: 500 print.printer_Brother_MFC-215C_USB.print_paper_data: 9 print.printer_Brother_MFC-215C_USB.print_paper_height: 11.00 print.printer_Brother_MFC-215C_USB.print_paper_size_type: 0 print.printer_Brother_MFC-215C_USB.print_paper_size_unit: 1 print.printer_Brother_MFC-215C_USB.print_paper_width: 8.50 print.printer_Brother_MFC-215C_USB.print_reversed: false print.printer_Brother_MFC-215C_USB.print_scaling: 1.00 print.printer_Brother_MFC-215C_USB.print_shrink_to_fit: true print.printer_Brother_MFC-215C_USB.print_to_file: false print.printer_Brother_MFC-215C_USB.print_unwriteable_margin_bottom: 0 print.printer_Brother_MFC-215C_USB.print_unwriteable_margin_left: 0 print.printer_Brother_MFC-215C_USB.print_unwriteable_margin_right: 0 print.printer_Brother_MFC-215C_USB.print_unwriteable_margin_top: 0 print.printer_CutePDF_Writer.print_bgcolor: false print.printer_CutePDF_Writer.print_bgimages: false print.printer_CutePDF_Writer.print_duplex: -437918235 print.printer_CutePDF_Writer.print_edge_bottom: 0 print.printer_CutePDF_Writer.print_edge_left: 0 print.printer_CutePDF_Writer.print_edge_right: 0 print.printer_CutePDF_Writer.print_edge_top: 0 print.printer_CutePDF_Writer.print_evenpages: true print.printer_CutePDF_Writer.print_footercenter: print.printer_CutePDF_Writer.print_footerleft: &PT print.printer_CutePDF_Writer.print_footerright: &D print.printer_CutePDF_Writer.print_headercenter: print.printer_CutePDF_Writer.print_headerleft: &T print.printer_CutePDF_Writer.print_headerright: &U print.printer_CutePDF_Writer.print_in_color: true print.printer_CutePDF_Writer.print_margin_bottom: 0.5 print.printer_CutePDF_Writer.print_margin_left: 0.5 print.printer_CutePDF_Writer.print_margin_right: 0.5 print.printer_CutePDF_Writer.print_margin_top: 0.5 print.printer_CutePDF_Writer.print_oddpages: true print.printer_CutePDF_Writer.print_orientation: 0 print.printer_CutePDF_Writer.print_page_delay: 50 print.printer_CutePDF_Writer.print_paper_data: -1 print.printer_CutePDF_Writer.print_paper_height: 297.00 print.printer_CutePDF_Writer.print_paper_name: print.printer_CutePDF_Writer.print_paper_size_unit: 1 print.printer_CutePDF_Writer.print_paper_width: 210.00 print.printer_CutePDF_Writer.print_resolution: 600 print.printer_CutePDF_Writer.print_reversed: false print.printer_CutePDF_Writer.print_scaling: 0.60 print.printer_CutePDF_Writer.print_shrink_to_fit: false print.printer_CutePDF_Writer.print_to_file: false print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0 print.printer_EPSON_WF-7720_Series.print_bgcolor: false print.printer_EPSON_WF-7720_Series.print_bgimages: false print.printer_EPSON_WF-7720_Series.print_duplex: 0 print.printer_EPSON_WF-7720_Series.print_edge_bottom: 0 print.printer_EPSON_WF-7720_Series.print_edge_left: 0 print.printer_EPSON_WF-7720_Series.print_edge_right: 0 print.printer_EPSON_WF-7720_Series.print_edge_top: 0 print.printer_EPSON_WF-7720_Series.print_evenpages: true print.printer_EPSON_WF-7720_Series.print_footercenter: print.printer_EPSON_WF-7720_Series.print_footerleft: &PT print.printer_EPSON_WF-7720_Series.print_footerright: &D print.printer_EPSON_WF-7720_Series.print_headercenter: print.printer_EPSON_WF-7720_Series.print_headerleft: &T print.printer_EPSON_WF-7720_Series.print_headerright: &U print.printer_EPSON_WF-7720_Series.print_in_color: true print.printer_EPSON_WF-7720_Series.print_margin_bottom: 0.5 print.printer_EPSON_WF-7720_Series.print_margin_left: 0.5 print.printer_EPSON_WF-7720_Series.print_margin_right: 0.5 print.printer_EPSON_WF-7720_Series.print_margin_top: 0.5 print.printer_EPSON_WF-7720_Series.print_oddpages: true print.printer_EPSON_WF-7720_Series.print_orientation: 0 print.printer_EPSON_WF-7720_Series.print_page_delay: 50 print.printer_EPSON_WF-7720_Series.print_paper_data: 9 print.printer_EPSON_WF-7720_Series.print_paper_height: 297.00 print.printer_EPSON_WF-7720_Series.print_paper_name: print.printer_EPSON_WF-7720_Series.print_paper_size_unit: 1 print.printer_EPSON_WF-7720_Series.print_paper_width: 210.00 print.printer_EPSON_WF-7720_Series.print_resolution: 600 print.printer_EPSON_WF-7720_Series.print_reversed: false print.printer_EPSON_WF-7720_Series.print_scaling: 1.00 print.printer_EPSON_WF-7720_Series.print_shrink_to_fit: true print.printer_EPSON_WF-7720_Series.print_to_file: false print.printer_EPSON_WF-7720_Series.print_unwriteable_margin_bottom: 0 print.printer_EPSON_WF-7720_Series.print_unwriteable_margin_left: 0 print.printer_EPSON_WF-7720_Series.print_unwriteable_margin_right: 0 print.printer_EPSON_WF-7720_Series.print_unwriteable_margin_top: 0 print.printer_WF-7610_Series(Network).print_bgcolor: false print.printer_WF-7610_Series(Network).print_bgimages: false print.printer_WF-7610_Series(Network).print_colorspace: print.printer_WF-7610_Series(Network).print_command: print.printer_WF-7610_Series(Network).print_downloadfonts: false print.printer_WF-7610_Series(Network).print_duplex: -437918235 print.printer_WF-7610_Series(Network).print_edge_bottom: 0 print.printer_WF-7610_Series(Network).print_edge_left: 0 print.printer_WF-7610_Series(Network).print_edge_right: 0 print.printer_WF-7610_Series(Network).print_edge_top: 0 print.printer_WF-7610_Series(Network).print_evenpages: true print.printer_WF-7610_Series(Network).print_footercenter: print.printer_WF-7610_Series(Network).print_footerleft: &PT print.printer_WF-7610_Series(Network).print_footerright: &D print.printer_WF-7610_Series(Network).print_headercenter: print.printer_WF-7610_Series(Network).print_headerleft: &T print.printer_WF-7610_Series(Network).print_headerright: &U print.printer_WF-7610_Series(Network).print_in_color: true print.printer_WF-7610_Series(Network).print_margin_bottom: 0.5 print.printer_WF-7610_Series(Network).print_margin_left: 0.5 print.printer_WF-7610_Series(Network).print_margin_right: 0.5 print.printer_WF-7610_Series(Network).print_margin_top: 0.5 print.printer_WF-7610_Series(Network).print_oddpages: true print.printer_WF-7610_Series(Network).print_orientation: 0 print.printer_WF-7610_Series(Network).print_page_delay: 50 print.printer_WF-7610_Series(Network).print_paper_data: 9 print.printer_WF-7610_Series(Network).print_paper_height: -1.00 print.printer_WF-7610_Series(Network).print_paper_name: print.printer_WF-7610_Series(Network).print_paper_size_type: 0 print.printer_WF-7610_Series(Network).print_paper_size_unit: 1 print.printer_WF-7610_Series(Network).print_paper_width: -1.00 print.printer_WF-7610_Series(Network).print_plex_name: print.printer_WF-7610_Series(Network).print_resolution: -437918235 print.printer_WF-7610_Series(Network).print_resolution_name: print.printer_WF-7610_Series(Network).print_reversed: false print.printer_WF-7610_Series(Network).print_scaling: 0.40 print.printer_WF-7610_Series(Network).print_shrink_to_fit: false print.printer_WF-7610_Series(Network).print_to_file: false print.printer_WF-7610_Series(Network).print_unwriteable_margin_bottom: 0 print.printer_WF-7610_Series(Network).print_unwriteable_margin_left: 0 print.printer_WF-7610_Series(Network).print_unwriteable_margin_right: 0 print.printer_WF-7610_Series(Network).print_unwriteable_margin_top: 0 print.printer_WF-7710_Series(Network).print_bgcolor: false print.printer_WF-7710_Series(Network).print_bgimages: false print.printer_WF-7710_Series(Network).print_duplex: -437918235 print.printer_WF-7710_Series(Network).print_edge_bottom: 0 print.printer_WF-7710_Series(Network).print_edge_left: 0 print.printer_WF-7710_Series(Network).print_edge_right: 0 print.printer_WF-7710_Series(Network).print_edge_top: 0 print.printer_WF-7710_Series(Network).print_evenpages: true print.printer_WF-7710_Series(Network).print_footercenter: print.printer_WF-7710_Series(Network).print_footerleft: &PT print.printer_WF-7710_Series(Network).print_footerright: &D print.printer_WF-7710_Series(Network).print_headercenter: print.printer_WF-7710_Series(Network).print_headerleft: &T print.printer_WF-7710_Series(Network).print_headerright: &U print.printer_WF-7710_Series(Network).print_in_color: true print.printer_WF-7710_Series(Network).print_margin_bottom: 0.5 print.printer_WF-7710_Series(Network).print_margin_left: 0.5 print.printer_WF-7710_Series(Network).print_margin_right: 0.5 print.printer_WF-7710_Series(Network).print_margin_top: 0.5 print.printer_WF-7710_Series(Network).print_oddpages: true print.printer_WF-7710_Series(Network).print_orientation: 0 print.printer_WF-7710_Series(Network).print_page_delay: 50 print.printer_WF-7710_Series(Network).print_paper_data: 9 print.printer_WF-7710_Series(Network).print_paper_height: 297.00 print.printer_WF-7710_Series(Network).print_paper_name: print.printer_WF-7710_Series(Network).print_paper_size_unit: 1 print.printer_WF-7710_Series(Network).print_paper_width: 210.00 print.printer_WF-7710_Series(Network).print_resolution: 600 print.printer_WF-7710_Series(Network).print_reversed: false print.printer_WF-7710_Series(Network).print_scaling: 0.60 print.printer_WF-7710_Series(Network).print_shrink_to_fit: false print.printer_WF-7710_Series(Network).print_to_file: false print.printer_WF-7710_Series(Network).print_unwriteable_margin_bottom: 0 print.printer_WF-7710_Series(Network).print_unwriteable_margin_left: 0 print.printer_WF-7710_Series(Network).print_unwriteable_margin_right: 0 print.printer_WF-7710_Series(Network).print_unwriteable_margin_top: 0
I have been using Thunderbird for quite some time and over the last few years I have been noticing that the program hangs alot. This happens on ONLY some of my PC's running Thunderbird and I am struggling to understand why as they are all identical, using the same addons, accounts etc.
This happens when we select an email, any email. In some cases, it might hang for 5-15 seconds then load or in other instances, it continues to hang where when we right click the tab in the taskbar and press close, the windows box comes up saying that Thunderbird is not responding.
I have tried using it is safe mode, disabling add-ons, reinstalling it, suring the inbox's are compacted..but nothing
I am sure its something simple, but it really is driving me nuts.
Some information:
I use the global inbox and copy of my settings below.
Application Basics
Name: Thunderbird
Version: 115.4.1
Build ID: 20231024181440
Distribution ID:
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.4.1
OS: Windows_NT 10.0 19045
OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 3
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 16.0 GB
Disk Space Available: 360 GB
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, 0, 3
account6:
INCOMING: account6, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, true
account10:
INCOMING: account10, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, true
account12:
INCOMING: account12, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, true
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, false
account13:
INCOMING: account13, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.googlemail.com:465, 3, OAuth2, true
account14:
INCOMING: account14, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account15:
INCOMING: account15, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account16:
INCOMING: account16, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account17:
INCOMING: account17, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.0
0.17.0+PR2073.MZLA.115.4.1
C:\Program Files\Mozilla Thunderbird\rnp.dll
Calendar Settings
Brendan
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
John
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only:
Suppress Alarms:
Cache Enabled: false
iMIP Identity: id4
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Adam Montone
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Lindsay
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Reece Sinclair
Name
Value
Name:
Type: gdata
Disabled: true
Username:
URI:
Refresh Interval: 60
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity:
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
GPU: 1
Isolated Web Content: 1
Extension: 1
Add-ons
Name
Type
Version
Enabled
ID
AI Anywhere for ChatGPT
extension
2.6
true
admin@fastaddons.com_AI
Amazon.co.uk
extension
1.1
true
amazon@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
LookOut (fix version)
extension
6.1
true
lookout@s3_fix_version
Shrunked Image Resizer
extension
5.1.1
true
shrunked@darktrojan.net
Signature Switch
extension
2.16.1
true
{2ab1b709-ba03-4361-abf9-c50b964ff75d}
Tag Popup
extension
2.4.1
true
{61A64500-335C-418D-8FCB-E072A9ABF3DA}
Textmarker
extension
6.1.0
true
Textmarker@pharqcon.com
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
Correct identity
extension
2.3.2
false
{47ef7cc0-2201-11da-8cd6-0800200c9a66}
Flip or Rotate Image
extension
0.5.1-signed.1-signed
false
jid0-AGJXXzyS0rT1UudxcYiNRjbGttc@jetpack
Google Calendar Tab
extension
3.9
false
googlecalendartab@momo
Highlighter
extension
0.7.0
false
andre.rodier-highlighter@gmailcom
Image Zoom
extension
0.6.3.1-signed.1-signed
false
{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
Provider for Google Calendar
extension
115.0.2
false
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Reminderfox
extension
2.1.6.10
false
{ada4b710-8346-4b82-8199-5de2b400a6ae}
Remove Duplicate Messages
extension
0.1.14
false
{12345678-1234-1234-1234-123456789abc}
WebMail
extension
1.5.1
false
{3c8e8390-2cf6-11d9-9669-0800200c9a66}
WebMail - Hotmail
extension
1.3.10
false
{a6a33690-2c6a-11d9-9669-0800200c9a66}
WebMail - Yahoo
extension
1.5.7
false
{d7103710-6112-11d9-9669-0800200c9a66}
Security Software
Type: Name
Antivirus: Microsoft Defender Antivirus
Antispyware:
Firewall: Windows Firewall
Graphics
Features
Compositing: WebRender
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)
EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
IsWebglOutOfProcessEnabled: 1
WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GT 710 Direct3D11 vs_5_0 ps_5_0, D3D11-27.21.14.5671)
WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)
EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
IsWebglOutOfProcessEnabled: 1
WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GT 710 Direct3D11 vs_5_0 ps_5_0, D3D11-27.21.14.5671)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Direct2D: true
Target Frame Rate: 60
DirectWrite: true (10.0.19041.3570)
GPU #1
Active: Yes
Description: NVIDIA GeForce GT 710
Vendor ID: 0x10de
Device ID: 0x128b
Driver Version: 27.21.14.5671
Driver Date: 9-30-2020
Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll
Subsys ID: 00000000
RAM: 2048
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: 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Display0: 1920x1080@60Hz scales:1.000000|1.000000
Display1: 1920x1080@60Hz scales:1.000000|1.000000
DisplayCount: 2
HardwareStretching: both=0 window-only=0 full-screen-only=2 none=0 error=0
SwapChainTearingSupport: Supported
GPUProcessPid: 20684
Window Device Pixel Ratios: 1
ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by default
D3D11_COMPOSITING: available by default
DIRECT2D: available by default
D3D11_HW_ANGLE: available by default
GPU_PROCESS: available by default
WEBRENDER: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by default
WEBRENDER_DCOMP_PRESENT: available by default
WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VIDEO_OVERLAY: blocked by default: Blocklisted by gfxInfo
HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: available by default
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: disabled by default: Disabled by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Speakers (High Definition Audio Device)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1849D887&REV_1003\4&81608ec&0&0001
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
128 - 480
Speakers (High Definition Audio Device)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1849D887&REV_1003\4&81608ec&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
128 - 480
2470W (NVIDIA High Definition Audio)
HDAUDIO\FUNC_01&VEN_10DE&DEV_0051&SUBSYS_10438572&REV_1001\5&2c09385c&0&0001
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Microphone (NexiGo N930AF FHD Webcam Audio)
USB\VID_3443&PID_930F&MI_02\6&39bc165e&0&0002
Enabled
All
default: F32LE, support: S16LE F32LE
1
default: 48000, support: 48000 - 48000
144 - 480
Media Capabilities
Enumerate database
Environment Variables
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Adam's PC\AppData\Roaming\Thunderbird\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: D:\Thunderbird\Profiles\oqxsvteb.default\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Adam's PC\AppData\Roaming\Thunderbird\Pending Pings
MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Thunderbird\thunderbird.exe
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 965780
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.telemetry_report_ID: 5
browser.download.folderList: 2
browser.download.useDownloadDir: true
browser.search.region: AU
dom.apps.reset-permissions: true
extensions.lastAppVersion: 115.4.1
font.internaluseonly.changed: false
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
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Ti ṣàtúnṣe nípa Wayne Mery
All Replies (5)
Are you using Unified Folders? Is gmail's "All Mail" folder displayed?
Also
- Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem go away?
Thank you for your response, Wayne Mery.
To address your questions:
'YES:' I am using Unified Folders.
'YES:' Gmail's ALL MAIL Folder is displayed; however, it is not part of the unified folders. It can be seen and accessed via the individual account, located below the Unified Folders. For example:
Account 1:
Inbox Drafts All Mail Trash Etc., etc.
And, yes, when I start Win10 in safe mode (with Networking) and TB in troubleshooting mode, the problem disappears. However, the unified folders also disappear, so I need to check each inbox individually.
I'm wondering whether the issue is with the unified folders or the ALL Mail (which I never use). As mentioned in my original post, I have the same accounts set up on 5 PCs, and the problem is happening on 3 of the 5 PCs.
On one of the PCs, I cannot click on the unified inbox without a guaranteed HANG, so we just check each account individually.
Again, I appreciate your time and assistance.
Wayne Mery said
Are you using Unified Folders? Is gmail's "All Mail" folder displayed? AlsoDoes problem go away?
- Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Any suggestions?
1. Right click on every account, pick subscribe, uncheck "All Mail". Does the problem now go away?
2. What anvirus software do you use?
Wayne Mery said
1. Right click on every account, pick subscribe, uncheck "All Mail". Does the problem now go away? 2. What anvirus software do you use?
HI Wayne,
Thanks for your help. I noticed that ALL MAIL was only subscribed to on two accounts on THIS PC (which plays up - I unsubscribed) but was NOT subscribed to on another PC which TB hangs...
I use Norton Internet Security , however, my subscription has lapsed (yet still installed) on all PC so we are no longer protected via this...so now, using Windows Defender.
Problem persists...namely when we click on the Unified Folder..
Any other ideas?