We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access account

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • Èsì tí ó kẹ́hìn lọ́wọ́ arlev

Bob Katcher
Bob Katcher
more options

I am unable to sign in to an older email account I haven't used for a while. I don't remember the password and what I thought was the previous password doesn't work. Is there any way to regain access? If not, how long does the account have to be inactive before google removes it?

I am unable to sign in to an older email account I haven't used for a while. I don't remember the password and what I thought was the previous password doesn't work. Is there any way to regain access? If not, how long does the account have to be inactive before google removes it?

All Replies (1)

arlev
arlev
more options

You could try accessing it from a browser and see what recovery options you get when you try to log on. Hopefully, you will have specified an alternate contact where you can receive a password reset.

Helpful?

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.