We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Install Thunderbird

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

I am trying to install Thunderbird with my email server being Canadian (i.e. Shaw email) and an error message continues to pop up with no apparent solution. The error message is "incoming server already exists" Below is Shaw's solution which doesn't work.

Account type: "IMAP Username: Shaw email without @shaw.ca Password: My Email address; bgbraun@shaw.ca Incoming server: imap.shaw.ca Incoming server security Type: SSL (SSL/TLS option in Thunderbird) Incoming server port: 993

SMTP server settings Description: anything I want Server name: mail@shaw.ca Port: 25 Default: 587 Do you suggest changes?

I am trying to install Thunderbird with my email server being Canadian (i.e. Shaw email) and an error message continues to pop up with no apparent solution. The error message is "incoming server already exists" Below is Shaw's solution which doesn't work. Account type: "IMAP'' Username: Shaw email without '''@shaw.ca''' Password: My Email address; bgbraun@shaw.ca Incoming server: imap.shaw.ca Incoming server security Type: SSL (SSL/TLS option in Thunderbird) Incoming server port: 993 SMTP server settings Description: anything I want Server name: mail@shaw.ca Port: 25 Default: 587 Do you suggest changes?

All Replies (1)

more options

have you opened the account settings tab. It sounds like you already have a Shaw account with the same name.

Helpful?

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.