We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Maintaining the account folders stops when reaching to trash bin

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

Probably after the last update I am not able to simply do "Folder Maintenace" by File > Do Folder Mainenace. After doing this the process gives an error message:

"You cannot maintain the "Recycle Bin in xxx@xxx.net" folder because you cannot write to the folder. Check that you have enough disk space and write permissions to the folder and repeat the action.

This started to happen simultaneously on all my devices (two PCs, one notebook), all with updated Windows 11 and with last version of Thunderbird (128.5.2esr (64 bit) and also both in my personal and working mail domains. All of them are IMAP.

If I try to maintain only the trash bin separately, it takes a long time and finishes without any error message. But trying after that the complete maintain again fails.

I tried to delete trash files from the account profile on the disc and then it work. But only until I deleted any message. Then the problem ocurred again.

I am not sure whether I am doing good or bad to maintain folders regularly, but it was okay and without problems yet around month ago, not now.

Thank you, Michal

Probably after the last update I am not able to simply do "Folder Maintenace" by File > Do Folder Mainenace. After doing this the process gives an error message: "You cannot maintain the "Recycle Bin in xxx@xxx.net" folder because you cannot write to the folder. Check that you have enough disk space and write permissions to the folder and repeat the action. This started to happen simultaneously on all my devices (two PCs, one notebook), all with updated Windows 11 and with last version of Thunderbird (128.5.2esr (64 bit) and also both in my personal and working mail domains. All of them are IMAP. If I try to maintain only the trash bin separately, it takes a long time and finishes without any error message. But trying after that the complete maintain again fails. I tried to delete trash files from the account profile on the disc and then it work. But only until I deleted any message. Then the problem ocurred again. I am not sure whether I am doing good or bad to maintain folders regularly, but it was okay and without problems yet around month ago, not now. Thank you, Michal

All Replies (1)

more options

I simply have no entry on the file menu for folder maintenance. Is that a translation from a non English version? or perhaps something added by an addon?

Helpful?

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.