Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't attach an attachment

  • 3 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ ChrisOfBristol

more options

I wrote an email then clicked on "Attach" (same happens if I click "Add attachment"), I got an error message that stated that a completely unrelated directory did not exist. There was no way to get round this, so I could not add the attachment. I eventually worked out that the directory had been used for an attachment on a previous unrelated email. That directory had since been deleted. I created another directory of the same name and the attachment process worked. When attaching, Thunderbird seems to default to the most recently used directory, if it no longer exists the attachment process fails and there is no way round it.

I wrote an email then clicked on "Attach" (same happens if I click "Add attachment"), I got an error message that stated that a completely unrelated directory did not exist. There was no way to get round this, so I could not add the attachment. I eventually worked out that the directory had been used for an attachment on a previous unrelated email. That directory had since been deleted. I created another directory of the same name and the attachment process worked. When attaching, Thunderbird seems to default to the most recently used directory, if it no longer exists the attachment process fails and there is no way round it.

All Replies (3)

more options

[edit] To summarise the problem: When attaching, Thunderbird seems to default to the most recently used directory, if it no longer exists the attachment process fails and there is no way round it within Thunderbird.

Ti ṣàtúnṣe nípa ChrisOfBristol

Helpful?

more options

That has not been a problem, so you need to share more information. can you send a screenshot of the folder thunderbird opens when you click attach? Are you using windows. What release are you using?

Helpful?

more options

The version is 128.5.2esr (64-bit) Fedora Flatpak on Fedora 41. Could the problem be related to sandboxing? Remember that the folder didn't exist when I clicked attach, so a screenshot would just show the error message. I had to create another one to make things work. It was just an ordinary subfolder of a subfolder of a subfolder of my home directory.

Ti ṣàtúnṣe nípa ChrisOfBristol

Helpful?

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.