Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox will download (or send to Word) .docx files but not .doc files and the application settings are the same for both.

  • 1 èsì
  • 30 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Bas

more options

I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

All Replies (1)

more options

Hello,

With firefox 4.0.1 I encountered this problem too. '.doc' files don't open the 'Ask Always' Popup asking either to open or save the fine.

This works fine for 'docx', 'ppt' or other file type.

I only encountered this problem since I upgraded to FF 4

My application setting for both Word extension type are the same.

Any solution to this?

Bas.