We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

When I search for something and click on the website in the search results I get nothing and the tab says something like "nclk (GIF Image, 1x1 pixels)" what do I need to do to view the webpage?

  • 2 àwọn èsì
  • 55 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ lawstephanie

more options

I just switched to Firefox this morning but I have used it in the past. I have Yahoo set as my homepage and it opens fine when I start Firefox but if I type something in the search bar such as Walmart or ebay it will display the search results but when I click on the page I want to open, I get something like "nclk (GIF Image, 1x1 pixels)" on any of the webpages I have to choose from. If I put www.walmart.com in the address bar, it works fine. What do I need to do?

I just switched to Firefox this morning but I have used it in the past. I have Yahoo set as my homepage and it opens fine when I start Firefox but if I type something in the search bar such as Walmart or ebay it will display the search results but when I click on the page I want to open, I get something like "nclk (GIF Image, 1x1 pixels)" on any of the webpages I have to choose from. If I put www.walmart.com in the address bar, it works fine. What do I need to do?

Ọ̀nà àbáyọ tí a yàn

Do you use Kaspersky? That error is usually caused by a setting in Kaspersky. In the Kaspersky Firewall section, under Filtration disable the banner ad-blocker (may be known as anti-banner).

Ka ìdáhùn ni ìṣètò kíkà 👍 4

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Do you use Kaspersky? That error is usually caused by a setting in Kaspersky. In the Kaspersky Firewall section, under Filtration disable the banner ad-blocker (may be known as anti-banner).

more options

Thank you so much!!!