Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Since loading 4.0, I can't get the lock for my secure sites.

  • 3 àwọn èsì
  • 11 ní àwọn ìṣòro yìí
  • 9 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I upgraded to Firefox 4.0 about 4 days ago. Since the upgrade I no longer get the gold lock when I enter my secure sites. I can get to the sites, but the lock doesn't show. Therefore, I no longer go to them becasue I can not be sure I am secure. I need help ASAP.

I upgraded to Firefox 4.0 about 4 days ago. Since the upgrade I no longer get the gold lock when I enter my secure sites. I can get to the sites, but the lock doesn't show. Therefore, I no longer go to them becasue I can not be sure I am secure. I need help ASAP.

All Replies (3)

more options

In Firefox 4 you no longer have the Status bar that showed the padlock in previous Firefox versions.
You can click the How do I tell if my connection to a website is secure? on the left end of the location bar to see the padlock.
A click on the "More Information" button will show details about the connection.

The background color of the "Site Identity Button" on the left end of the location bar will change color (blue or green) and show the domain in case of a secure https connection.

  • Hover the How do I tell if my connection to a website is secure? then to see "Verified by xxxx"
  • Click the "Site Identity Button" on the left end of the location bar to see the padlock
  • Click the "More Information" button in that pop-up to see additional information about the connection.

See also:

more options

Thank you. I installed the ADD-ON for the padlock. Life is good again.

more options

You're welcome