Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

The "import" cmd is not enabled (it is greyed out). How can I fix this?

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I just reinstalled FF5. I had been having trouble with a toolbar hanging up (AVG I think). After the install I tried to import my bookmarks from IE. However, the "import" command is greyed out. How can I fix this?

I just reinstalled FF5. I had been having trouble with a toolbar hanging up (AVG I think). After the install I tried to import my bookmarks from IE. However, the "import" command is greyed out. How can I fix this?

All Replies (1)

more options

That can happen if you are in Private Browsing mode.


Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"