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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How do I correct an install and start problem

  • 2 àwọn èsì
  • 9 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ jjrobbins27012

jjrobbins27012
jjrobbins27012
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I am running Windows 7. I installed Firefox without difficulty. All other running software including ZoneAlarm were turned off. When I tried to start Firefox I got the error message "Couldn't load XRE functions" and was unable to start the program. I uninstalled Firefox, rebooted my computer and reinstalled the software. Experienced the same problem. Any suggestions.

I am running Windows 7. I installed Firefox without difficulty. All other running software including ZoneAlarm were turned off. When I tried to start Firefox I got the error message "Couldn't load XRE functions" and was unable to start the program. I uninstalled Firefox, rebooted my computer and reinstalled the software. Experienced the same problem. Any suggestions.

Ọ̀nà àbáyọ tí a yàn

This is likely caused by Zone Alarm. Please try the instructions to turn off virtualization in the following support question http://support.mozilla.com/en-US/questions/880170

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

rstrong
rstrong
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Ọ̀nà àbáyọ Tí a Yàn

This is likely caused by Zone Alarm. Please try the instructions to turn off virtualization in the following support question http://support.mozilla.com/en-US/questions/880170

jjrobbins27012
jjrobbins27012 Ìbéèrè olóhun
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Suggestion to turn off ZoneAlarm Virtual Browser was the answer. Firefox is working well. Thanks for your help