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Web Mail: Will not attach files in Firefox but can in Safari and Chrome

  • 12 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ glecain

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The question pretty much sums it up. Basically, I can attach documents to my emails in other browsers (and could do firefox - my favourite browser - until I updated my flash to the latest version 2 days ago). Now the other browsers can still operate and attach items in my web mail but Firefox cannot. I can click "Attachment" in my web mail but where the others actually attach the item I select from my hard drive, Firefox merely allows me to click on the chosen attachment and then nothing happens, no attachment or processing or transferring of data/attachment occurs. So I am having to move to another browser until this can be resolved, which is a shame.

The question pretty much sums it up. Basically, I can attach documents to my emails in other browsers (and could do firefox - my favourite browser - until I updated my flash to the latest version 2 days ago). Now the other browsers can still operate and attach items in my web mail but Firefox cannot. I can click "Attachment" in my web mail but where the others actually attach the item I select from my hard drive, Firefox merely allows me to click on the chosen attachment and then nothing happens, no attachment or processing or transferring of data/attachment occurs. So I am having to move to another browser until this can be resolved, which is a shame.

All Replies (12)

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-> Clear Cookies & Cache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.

Ti ṣàtúnṣe nípa Hasan

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Does it work if you temporarily run Firefox as a 32 bit application?

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
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Hello, I tried both of your suggestions but alas, no joy. I am testing with an image I downloaded on here. This seems to work. But in my web mail, it still doesnt upload/attach.

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Went through all of the Trouble shooting and extensions, safe mode, disabled mode, updated anything old, removed flash, reinstalled a new firefox, still the problem exists. I still seem to be able to upload an image on here but not on the web mail.

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Did you try to run Firefox as a 32 bit application?

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Are you able to upload an image in your email while using Firefox Safe Mode ??

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cor-el: yes, didnt solve it though :-(

Ti ṣàtúnṣe nípa glecain

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mha007: No, cant upload an image in safe mode.

Ti ṣàtúnṣe nípa glecain

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I am starting to think that it may have occurred when I update my firefox a few days ago. I think I noticed I didnt have the latest version so I downloaded the latest version and the problems started around then. Can I reinstall an older version somehow?

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Which email service are you using to upload attachments ?? Is the problem occurring on other Email services as well ??

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Hi all, I have just reinstalled the old version of Firfox (downgraded) and I now have my attachment tool fully working again, although it seems slower than the newer version. Not sure what the answer is though...