Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Kaspersky Anti Virus 2011 is disabled, but I did not update FF after installing Kaspersky.

  • 2 àwọn èsì
  • 21 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

more options

I have W7, FF 6.0.2, and I installed Kaspersky Anti Virus 2011.

FF keeps K disabled. Kaspersky website has no solution, refer me back to FF website.

How can I enable Kaspersky Anti Virus 2011?

I have W7, FF 6.0.2, and I installed Kaspersky Anti Virus 2011. FF keeps K disabled. Kaspersky website has no solution, refer me back to FF website. How can I enable Kaspersky Anti Virus 2011?

All Replies (2)

more options

You can download Firefox 7 from here:

more options

Firefox does not disable the entire Kaspersky Antivirus application. Firefox will only disable Kaspersky add-ons made for Firefox when those add-ons don't match the maxVersion of the new version of Firefox.

http://forum.kaspersky.com/index.php?showtopic=218089&hl=Firefox
The 4th posting in that support thread recommends updating to KIS 2012 and use you current 2011 activation code.

As already mentioned, Firefox 7.0.1 is the latest version of Firefox, it was released 3 weeks ago. Firefox 6.0.2 isn't supported any longer, so you should update it.

IMO, if you are near the end of your licensing period with Kaspersky, you should really consider a different AV program. From what I gathered reading a number of support threads in that forum relative to Kaspersky / Firefox issues, there are some real problems with the manner in which Kasperky deals with updating their Firefox add-ons. My advice is to use Avira AntiVir Personal - a free AV program for personal use, which doesn't install any add-ons for Firefox. Just a good basic anti-virus program, without the aggravations that "security suites" provide with their "bells & whistles".
Avira Personal Free - http://www.free-av.com/