Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox can't update unless run as admin

  • 3 àwọn èsì
  • 13 ní àwọn ìṣòro yìí
  • 21 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ robvip2442

Echyon
Echyon
more options

When using Windows 8, Firefox cannot update unless it is run as administrator, which is quite annoying. Especially now that I'm using Nightly, which updates every day. The reason for choosing Nightly was to preview the Firefox Metro App, which for unclear reasons also fails to work; I can only launch the desktop version, even though it has been set as the default browser. I'm using Windows 8 Pro x64 by the way.

When using Windows 8, Firefox cannot update unless it is run as administrator, which is quite annoying. Especially now that I'm using Nightly, which updates every day. The reason for choosing Nightly was to preview the Firefox Metro App, which for unclear reasons also fails to work; I can only launch the desktop version, even though it has been set as the default browser. I'm using Windows 8 Pro x64 by the way.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If the background update service is installed and you approved it and also allow the Mozilla Maintenance Service program in the firewall then you should be able to get updates. If that isn't working then uninstall the Mozilla Maintenance Service and reinstall possibly as Administrator. You can do this by running the maintenanceservice_installer.exe program (possibly as Administrator if is doesn't ask for permission) in the Nightly (i.e. highest Firefox version) program installation folder

Echyon
Echyon Ìbéèrè olóhun
more options

Hi cor-el,

Thanks for your reply. I tried looking for the Maintenance Service, and although it appears in the list of installed Programs in the Control Panel, I could not find it in the Windows Firewall list. I created a custom rule for the service (which I assumed was the MaintenanceService.exe in the installation directory) to allow it through the firewall using the advanced settings in Windows Firewall, but Nightly still says it can't install the update...

robvip2442
robvip2442
more options

I have a similar issue. Any help on this?