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How do I get rid of a flashing Groupon ad that appears the moment I begin to use Firefox?

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

allenrpiper
allenrpiper
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It's in color and constantly moving within its' frame. The ad is dead centered on the screen. Once I continue on to another site from Firefox the ad is gone. It's specific to Firefox. It's not logical that you've done this to torment your users. You're a non-profit. I will have to, very reluctantly, remove Firefox from my computer, though, regardless. How did Groupon worm its way onto my screen? The coincidence is that several days ago I unsubscribed from receiving Groupon's offers/ads. Could this be revenge? There's a meanness apparent here. Thank you for your attention and quick resolution. Allen R. Piper

It's in color and constantly moving within its' frame. The ad is dead centered on the screen. Once I continue on to another site from Firefox the ad is gone. It's specific to Firefox. It's not logical that you've done this to torment your users. You're a non-profit. I will have to, very reluctantly, remove Firefox from my computer, though, regardless. How did Groupon worm its way onto my screen? The coincidence is that several days ago I unsubscribed from receiving Groupon's offers/ads. Could this be revenge? There's a meanness apparent here. Thank you for your attention and quick resolution. Allen R. Piper

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Please Update to the latest Firefox 20.0.x version.

  • Help > About Firefox

The Firefox Firefox 13.0.1 version that you currently run is no longer supported with security updates

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

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