Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Can't select mail in BtYahoo mail. Can't compose mail .Search on BTYahoo Mail only works for web- I can't search my mail.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ bendee

more options

Suddenly BTYahoo mail has stopped working (again!) I can't click in any box (to select individual mails for deleting or moving) I can't compose a message, I get the waiting wheely thing in the middle of my screen that never goes anywhere. Can't search my mail- it just goes straight to a web search.

Suddenly BTYahoo mail has stopped working (again!) I can't click in any box (to select individual mails for deleting or moving) I can't compose a message, I get the waiting wheely thing in the middle of my screen that never goes anywhere. Can't search my mail- it just goes straight to a web search.

Ọ̀nà àbáyọ tí a yàn

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

thanks again!