Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ati ti èròjà atẹ̀lélànà asì ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Subscribed folders disappeared

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf.

The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf. The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

Ọ̀nà àbáyọ tí a yàn

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

Just try create this folder again.

  • Menu location: File >> New >> Folder

Or try create a new profile:

more options

hmm, When I add a new folder to my account, When i try to subscribe to the remote folder, it disappears: new->folder "Sent" Subscribe->Sent

more options

Ọ̀nà àbáyọ Tí a Yàn

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201