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I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import it after the upgrade. Unfortunately the export file cannot be read on my upgraded pc using the Import function - Thunderbird gives me error messages every time, that suggest the exported folder might be corrupted or invalid.

My IMAP emails are fine, as I have set those accounts up from scratch and the folders have now populated with all the emails - the problem is all my filed emails, dating back many years, which were all stored manually in a filing system under Local Folders.

I tried manually copying across the individual files from the extracted back-up folder into my live Thunderbird profile and then reopened Thunderbird...which worked to some extent...as in, all the folders are there, but no emails are showing! It shows no messages under each folder, even though if you look under the Profile you can see that the email files exist.

I tried various ways to bring them in, including zipping one of the folders and trying to import from the zip file (which also brought in a folder but no emails) but even though the email files are clearly there under my profile, Thunderbird shows 0 messages in all my Local Folders. It's as though it is unaware the files exist, so I suspect it needs them to be formally imported somehow?

I would hate to lose the emails, as they document important information and purchases etc over many years, along with archived emails for my charity work, social events, etc. As I said, I can see the files are there but simply copying the files to my profile has only worked to the extent the filing 'structure' is visible, Thunderbird doesn't display any of the emails.

I have included two images...one of my Thunderbird Local Folders as they currently look, and the other showing the backed up files existing in my Profile, which I hope are helpful.

Can anyone help please? I am running a desktop PC on Windows 11. Thanks, David.

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Sehr geehrte Damen und Herren,

meine E-Mails aus meinem Posteingang und aus sämtlichen übrigen Ordnern (außer dem Spam-Ordner) werden seit ein paar Tagen scheinbar automatisch von Thunderbird in in den Papierkorb meines GMX-Accounts verschoben. Dass die Löschung meiner E-Mails tatsächlich von Thunderbird aktiv durchführt wird, kann man auch mit Hilfe des Aktivitätenfensters (Tools -> Activity Manager) beobachten.

Sämtliche allgemeine Empfehlungen (Verhinderung eines Fremdzugriffs) habe ich befolgt - ohne dass dies geholfen hätte - zum Beispiel habe ich mein Passwort geändert, die Zwei-Faktor-Authentifizierung bei GMX aktiviert, Virenscans durchgeführt, die Filterregeln kontrolliert (kein Einsortieren in den Papierkorb oder den Gelöscht-Ordner), die Spamfilter kontrolliert (Spam-Mails werden nicht verschoben oder gelöscht) und alle Zugriffsberechtigungen (Logins von anderen Programmen und Geräten) zurückgesetzt.

Was kann ich tun, um meine E-Mails zu retten?

Vielen Dank für Ihre Unterstützung und freundliche Grüße

Volker Werling

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Cannot send emails.

Following message appears:

Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication is required for relay. Please check the message recipient xxxxxxxx@xxxxxxx.com and try again.

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Please assist.

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

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The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

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128.5.2esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

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Hello,

I added a new Outlook account to Thunderbird and it is not showing in Thunderbird. I added the new email account to Outlook client, and the email is comign in fine. So, its a Thunderbird issue.

I used the default IMAP settings when addding the new account.

I gave it the required/requested "permissions" as promoted.

This use to work fine in Thunderbird, as I have added several Outloook acounts prior which are coming in fine, but it seems it is no longer working now.