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Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

I had a defective hard drive that was replaced. I lost the profiles that I had previously on the old hard drive (Except for the profiles from a year ago). Is it possible to reinstall Thunderbird as if it was a completely new program, link it to Spectrum webmail, and recover all my emails still on Spectrum webmail. and also create a new recreated profile. Thank you.

Since I installed Thunderbird on my new computer, I have been unable to send email using Thunderbird with my Spectrum account. I can receive email using Thunderbird with no problem.

I called Spectrum tech support and they confirmed that I can both send and receive email from their webmail app, so the problem is not on their end. They also gave me the correct settings to use for Outgoing mail, which I entered within the Thunderbird Account Settings. I read the articles on the Thunderbird support site, but they did not fix my problem.

My Thunderbird version is 115.12.1.0. My OS is Windows 11.

The attached photos show the failure message I am getting and also the account settings. Please let me know if you have any questions or if you need anymore information.

I really like Thunderbird from my previous experience so I really hope that you all can help me overcome this issue. My wife can send email from her phone but we really want to be able to do it from the desktop as well. Please help!

Thanks, Bruce

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password"

Below are the steps with screenshots: - checked for no cookies to prevent Google from asking for an actual login - no stored google passwords - didn't put in my password on setup - TB finds the available configuration - prompted to login at google - add google password - allow access - error message

I have restarted Thunderbird. I have checked for updates (even though I have it on auto-update).

Are there settings on my Google or Gmail account that could prevent this from working?

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

Hello I just transferred TB from my old computer to a new one, and I am no longer able to empty the trash or compress the folders from the file menu , and I cannot add any sub folder. I did rebuild the index table : no result I suspect some parameter is wrong : Any idea to find which one, please? Tks in advance

Dear Sirs Please advise why when I send email I can not see or read the account name and get te long email address instead ? Example :- my email address of :- ( mohamed.sorsaur@globe-on.org ) ,,, was named the send shown as ( Mohamed Sorsaur ) in old versions of thunderbird Now - I see always the sender is : (( Mohamed Sorsaur < mohamed.sorsaur@globe-on.org > )) , although I set the defult Identity as ( Mohamed Sorsaur ) Only as shown in attached file please ?

Please advise Looking forward to receive your kind reply Kind regards Moahmed Sorsaur mohamed.sorsaur@globe-on.org globe-on2017@gmail.com DEgypt

Hi, Thunderbird was working fine in the morning, but later in the day, it suddenly stopped downloading messages from my Hotmail inbox and asked for my password again. When I entered my password, I got the following error message:

"Sending of password for user mazyarm@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password."

Thunderbird won't sign in to check emails. I also get the message:

"Login to server pop-mail.outlook.com with username mazyarm@hotmail.com failed."

And those are the messages I now get whenever I click on the Get Messages button. However, I am still able to access my Hotmail account directly using the Firefox web browser, so I know that my username and password are not the problem.

Does anyone know what's going on? How do I solve this problem? Thank you, Maz

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

The problem is that the 'Show Folder Size' option gives contents (even when no emails are present) that are too large. The file sizes seem to accumulate each time an email passes through the folder.

This was raised 8 months ago in a thread and the solution was to manually delete files in the Profile folder. This still works (I've just done it this afternoon) although personalised folders have to be deleted and re-made.

Has an easier solution been discovered, yet? Thanks...

I reinstalled thunderbird and cleared the profile folder. Then when I login Gmail, after the OAuth, it tells me "Unable to login at server. Possibly wrong configuration, username or password."

This only happens to Gmail. I also tried Outlook and this didn't happen.

I then tried running thunderbird in the terminal to see what it outputs: (image 2)

"line 232: Script terminated by timeout"

Technical information: TB version: 128.5.1-1 (arch linux aur)

I want to change one of the passwords I have stored in Thunderbird. Asks for my Mozilla password but then rejects it. I even went through the whole "change my Mozilla password" ritual to make sure I have the right password and in fact it's the one that's letting me post here. But I can't get in to see my passwords on Thunderbird. Help?

Hello All, I'm new to Thunderbird and I'm so glad to find an email client that is simple and functional (leaving New Outlook) Here is my Problem: Why do I see a sent email twice in the Sent folder? I'm told to go to: Account Settings > Copies & Folders > uncheck "copy to Sent folder" However, in Account Settings is no option for Copies & Folder to click ...???? Why do I not have this option?

On the other hand, the problem is not having a sent email automatically in Sent folder ... but rather the fact that some appear twice. Any help is highly appreciated

Thanks

I have 3 computers and I want to make sure Thunderbird is synchronized on all 3. Yes, I have checked your forums for help. Here’s my configuration:

Main PC – used daily. Thunderbird has 4 email accounts. One is IMAP, the others are POP. Backup PC – Used only occasionally. files on this computer are synchronized with the Main PC about once per month. The email accounts are the same as the main computer. Laptop – Used only occasionally. files on this computer are synchronized with the Main PC about once per month. The email accounts are the same as the main computer.

I have read articles on how to move profiles, but I have not come across one that does what I want to do. Also, I am confused about whether filters can be duplicated on more than one computer. I have seen suggestions to just use IMAP (which might work for some, but not all, accounts), but that doesn’t address how to copy filters and keep them synchronized.

Here’s what I would like to do.

Step 1: Back up Main PC Step 2: Copy Thunderbird emails and filters from that backup to the Backup PC Step 3: Copy Thunderbird emails and filters from that backup to the Laptop.

When all steps are completed, I would expect that if I open Thunderbird on either the Backup PC or the Laptop that all messages, folders, and filers would be exactly like those on the Main PC.

Is this possible? If so, what must I do to ensure everything works as I would like?

Thanks, Alan

I use Signature Switch as I have several signatures that I need for work. I want to add an animated gif and do so using the html area. The gif never shows, just a blank box the size of the gif. I wrote to the developer of Signature Switch, but no reply.

Anyone have any ideas?

If I copy a message file of Local Folders from the Thunderbird profile on one computer to the corresponding path on another computer, will Thunderbird process it correctly?

I see my e-mails in Local Folders are stored in this file, /home/norio/.thunderbird/<random>.default-release/Mail/Local\ Folders/<subfolder_name>.sbd/Inbox If I copy this file to the same path (except rewriting <random> string) on another computer by OS's commands (like cp and rsync), will the messages show up in Thunderbird on the destination computer?

I see many back-up and recovery articles that instructs the users to copy the entire profile directory and copy it to the new computer. I wonder if I can copy only a message file, so that I don't have to overwrite the entire settings and messages on the destination computer.