Cannot restore e-mails & folders that were backed-up under an older Thunderbird version
Thunderbird auto-upgraded to new version today (32.x.x). Needing a deleted message, I tried & failed to restore a MozBackup file that was created while running the Thunderbird version (31.1.2) . Next I downloaded & installed yesterday's version of Thunderbird (31.1.2). I ran MozBackup Restore and while this went to End of Job with no errors, I cannot see my older e-mails and local folders. So, now I am totally lost and worried. I do have the MozBackup.pcv file and a profile that appears to hold the local folders, etc, I need. But each time I start Thunderbird, I am prompted to set up an new e-mail account. After 7 hours of reading, researching, and trying, I would be grateful for some guidance Thanks
被選擇的解決方法
Good to hear your problem has been fixed. Can you mark this thread as 'Solved' please? Thank you.
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Thunderbird auto-upgraded to new version today (32.x.x).
TB 32 is a beta, not an official release. Unless you're on the beta update channel, you wouldn't see TB 32 at all.
I tried & failed to restore a MozBackup file that was created while running the Thunderbird version (31.1.2) .
The TB version shouldn't matter here. What exactly does 'tried & failed' mean?
I ran MozBackup Restore and while this went to End of Job with no errors
What was different compared to 'tried & failed'?
I cannot see my older e-mails and local folders.
I do have ... a profile that appears to hold the local folders, etc, I need.
These two statements seem to contradict one another. Can you elaborate?
each time I start Thunderbird, I am prompted to set up an new e-mail account.
Help (Alt-H) - Troubleshooting Information - Profile Folder - Open Folder What is the profile folder?
What is the name of the profile you were trying to restore?
Yesterday, on starting TB, got msg that a new version was available to install. I did so. I am an unsophisticated user so not sure how I ended up beta version but I do know TB 32 was the version I saw in "ABOUT TB"
I then ran a MoZBP Restore, selecting the .pcv file I had saved a day earlier when on TB 31.1.2.. Restore failed with msg the .pcv file was corrupt.
Thinking it was version mismatch, I re-installed TB 31.1.2. then re-ran MZBP Restore. It executed successfully with no errors. However, when I started TB, it took me through a new account start-up rather than display the existing e-mail and local folders I expected.
Following online documentation, I found a profile t83zcv5s.default. When I explore it I can see the names of my local folders.
What is the name of the profile you were trying to restore? Thunderbird 24.6.0 (en-GB) - 2014-09-26.pcv is the MZBP file
Trust this more helpful
The mysterious nature of a computer. I again followed the new account process this morning only to find all my mail folders in place. Didn't even have to do a MozBackup restore. My apologies for wasting your valuable time. I really do appreciate your having responded.. It is a source of comfort knowing there are many experts out there in times of need willing to sharae their expertise. My learning lesson is ensure I check what is trying to auto install before doing so!! Thanks again
選擇的解決方法
Good to hear your problem has been fixed. Can you mark this thread as 'Solved' please? Thank you.