Such e-mail is always sent to the address on file with the web site. Did you enter the information correctly? ------------------------- I've called the big guys to help you. Good luck. ----------------------- BTW, is this setting the way you want it? Just asking. '''browser.startup.homepage:''' http://www.search.ask.com/?tpid=ORJ-SPE&o=APN11405&pf=V7&trgb=FF&p2=%5EBBD%5EOSJ000%5EYY%5EUS&gct=hp&apn_ptnrs=BBD&apn_dtid=%5EOSJ000%5EYY%5EUS&apn_dbr=ie&apn_uid=6BD0172E-4D74-4650-9A2F-9E1EAD3145B6&itbv=12.21.0.114&doi=2014-12-25&psv=&pt=tb

Hi foodman43, What url are you trying to verify from?