We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox will not download on Windows 10

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

HappyMom2
HappyMom2
more options

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time.

Any advice?

Thanks.

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time. Any advice? Thanks.

所有回覆 (2)

FredMcD
FredMcD
more options

Using another computer, Download Firefox Full Version For All languages And Systems {web link} onto a thumb drive. After, plug the thumb into your system.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Anti-Virus security software is causing problems. Try to disable Anti-Virus security software temporarily to see if that makes a difference.