搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I can only access firefox by running as administrator.

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Javaman56

more options

Ever since upgrading to Windows 10 from 7, I have been unable to just run FF. If I try all I get is the error message "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window. "

Instead, I must now right click and select run as administrator in order to open FF.

I have tried different fixes as suggested here https://support.mozilla.org/en-US/questions/1075120 and here https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding However the problem still persists.

Ever since upgrading to Windows 10 from 7, I have been unable to just run FF. If I try all I get is the error message "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window. " Instead, I must now right click and select run as administrator in order to open FF. I have tried different fixes as suggested here https://support.mozilla.org/en-US/questions/1075120 and here https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding However the problem still persists.

被選擇的解決方法

Hooray, fixed!!!! Finally able to find the profile in the 'appdata' and unchecked the 'readonly' box.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button > Exit (Power button)
  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit

Make sure that you have read/write permissions for all the files in the profile folder.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

由 cor-el 於 修改

more options

I keep trying to get this resolved but the problem continues.

I am running Windows 10 - I have uninstalled FF and re-installed - gone through the steps that cor-el suggested but have not found the 'profile folder' - I have even used MozBackup and attempted to restore the profile but to no avail.

I will continue to get this figured out, until then any more suggestions are welcomed.

more options

選擇的解決方法

Hooray, fixed!!!! Finally able to find the profile in the 'appdata' and unchecked the 'readonly' box.